Last updated: October 2026

​

​

1. Introduction

​

Welcome to Well Awake.

Your privacy is important to us. This Privacy Policy explains how Well Awake ("we", "us", or "our") collects, uses, stores and protects your personal information when you visit www.well-awake.com, contact us, or submit information through our website.

Well Awake is registered in the Netherlands.

Business details

Well Awake

KVK Number: 91233682

VAT ID: NL004877843B37

Email: morana@well-awake.com

This Privacy Policy has been prepared in accordance with the EU GDPR and the national UAVG (Uitvoeringswet Algemene verordening gegevensbescherming), which took effect on 25 May 2018 and is grounded in Article 10 of the Dutch Constitution.

​

​

2. Information We Collect

​

We only collect personal information that is necessary to communicate with you and provide our services.

Depending on how you interact with our website, we may collect:

Information you provide voluntarily

• Full name
• Email address
• Telephone number (if provided)
• Any information you include in your message
• Information you provide when joining a waiting list or registering your interest in future programs

Providing this information is always voluntary.

Technical information

When you visit our website, certain technical information may automatically be collected by your browser or hosting platform, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Referring website

This information is used only to ensure the proper functioning and security of the website.

​

​

3. How We Collect Your Information

​

We collect information when you:

• submit a contact form
• join a waiting list
• send us an email
• browse our website

Our website may use trusted third-party services to process this information securely.

​

​

4. How We Use Your Information

​

Your information is only used to:

• respond to your enquiries
• communicate with you regarding our services
• manage registrations for events (classes, retretas, workshops) or waiting lists
• provide customer support
• improve our website and user experience
• comply with legal obligations where required

We never sell your personal information.

​

​

5. Legal Basis for Processing

Under the EU GDPR and the national UAVG , we process your personal information based on one or more of the following legal grounds:

• your consent
• the performance of a contract or steps prior to entering into a contract
• our legitimate interests in operating and improving our services
• compliance with legal obligations

Where processing is based on consent, you may withdraw that consent at any time.

​

​

6. Google Forms

​

Our website uses Google Forms for contact enquiries and waiting list registrations.

When you submit a form, the information you provide is securely processed and stored through Google's services.

Google processes your information according to its own Privacy Policy.

We recommend reviewing Google's Privacy Policy for more information:

​

​

7. Email Communication

​

If you contact us by email, we use your information solely to respond to your enquiry or provide information you have requested.

Your email will never be used for marketing purposes unless you have explicitly requested or consented to receiving such communications.

​

8. Cookies

​

Our website uses only cookies that are necessary for the proper functioning of the website.

If we introduce additional cookies in the future (such as analytics or performance cookies), we will update this Privacy Policy and our Cookie Policy accordingly.

You may control cookies through your browser settings.

​

​

9. Analytics

At the time of publication, Well Awake does not use analytics tools that identify individual visitors.

If services such as Google Analytics are introduced in the future, this Privacy Policy and the Cookie Policy will be updated accordingly.

​

​

10. Third-Party Services

​

To operate our website and communicate with visitors, we may use trusted third-party providers, including:

• Figma Sites (website hosting)
• Google Forms
• Google Workspace or Hostinger Email (email communication)
• Limosa Limosa - retreat website

These providers only process information necessary to provide their services and are required to protect your data according to applicable laws.

​

​

11. Data Retention

We keep your personal information only for as long as necessary to:

• respond to enquiries
• manage registrations
• provide our services
• comply with legal obligations
• resolve disputes where necessary

When personal information is no longer required, it is securely deleted.

​

​

12. International Data Transfers

​

Some of our service providers may process personal information outside the European Economic Area.

Whenever this occurs, appropriate safeguards are used to ensure that your information remains protected in accordance with the GDPR and the national UAVG..

​

​

13. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• unauthorized access
• accidental loss
• misuse
• alteration
• disclosure

Although no internet transmission can ever be guaranteed to be completely secure, we make every reasonable effort to protect the information you provide.

​

​

14. Your Rights

Under the GDPR and the national UAVG you have the right to:

• access your personal information
• request correction of inaccurate information
• request deletion of your personal information
• restrict processing
• object to processing
• withdraw consent
• request a copy of your information (data portability)
• lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details below.

​

​

15. Links to Other Websites

​

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

We encourage you to read the privacy policies of any external websites you visit.

​

​

16. Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The latest version will always be published on this website.

​

​

17. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Well Awake

KVK Number: 91233682

Email: morana@well-awake.com

Website: www.well-awake.com

If you believe your data has not been handled correctly, you also have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

​

​

Thank you for trusting Well Awake.